When things go wrong
Each problem as it shows up in the product, with where it appears and what the person can do.
On Overview
Google Ads connection expired
Reconnect Google Ads
Google stopped accepting the connection for ads@brightsidedental.example on 18 Oct, so these numbers stopped updating and nothing can be sent. Your campaigns keep running in Google Ads.
On Overview
Monthly cap reached
October's ad budget is used up
Spend reached your ₹1,20,000 cap on 27 Oct, so theStacc paused the 3 campaigns it made. Brightside brand search was made in Google Ads, so it keeps running and its spend still counts. Paused campaigns start again on 1 Nov, or raise the cap to restart them now.
October budget
Day 27 of 31₹1,20,000spent of your ₹1,20,000 cap
Cap reached. theStacc paused the campaigns it made until 1 Nov. Campaigns made in Google Ads keep running.
Change capOn Create
Drafts allowance used up
Your plan's drafts for this month are used
You have written all 4 new campaign drafts this month. More open up on 1 Nov, or see plans for more now. Suggestions and changes to running campaigns don't use drafts.
On Connections, team members only
Google Ads verification pending
Only theStacc team accounts can connect for now
Google is still verifying theStacc for Google Ads access. Until it does, customers do not see Ads. You see this because you are signed in as a team member.
On A campaign
Google rejected a campaign, or we are not sure it went through
Shown on the campaign page while publishing. See rejected and not sure it went through.