Ads module mock · example data Flow map Walkthrough FD08 · You fix: booking form not recording Needs backend work Fixes and applying a fix 19/28 Prev Next
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CriticalYou need to fix this

Your booking form has recorded nothing since 9 Oct

Account settings › Conversions › Booking form sent

Last checked 12 minutes ago
Hides bookings from Google

What is happening

Your site was updated on 9 Oct and the Google Ads tag on the thank-you page did not come across. Google Analytics still sees the form: 23 sends from ad clicks since then. Google Ads sees none, so every campaign looks like it books less than it does, and calls are the only result Google can learn from.

How to fix it yourself

15 min
  1. Open Google Ads, then Goals, then Conversions.
  2. Find "Booking form sent". Its status will say "No recent conversions".
  3. Open it, choose Tag setup, and copy the event snippet.
  4. Send the snippet to whoever runs brightsidedental.example and ask them to put it on the page people see after sending the booking form.
  5. Come back here and press Re-check. We look for the first recorded form send.

Why can't theStacc do this?

The tag lives on your website, and changing how your conversions are recorded is the one thing theStacc never does for you, at any plan.

Where this came from

Google Ads conversion actions and Google Analytics 4 key events · 9 Oct to 20 Oct · last read 12 minutes ago

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